2021. 6. 2. 10:17ㆍ카테고리 없음
When your Citrix remote desktop is not launching, one of the first things you’ll want to check is whether your NetScaler Gateway has, in fact, an STA specified in NetScaler Gateway Virtual Servers Published Applications. Add a valid STA URL if there is none. Mismatching STA Servers in NetScaler Gateway Virtual Server and Storefront. The good news is that Citrix can help with this and bring any app to work on these devices and secure the workspace with the Citrix Receiver where the user connect to a central and secure solution. The challenge comes when the user have local printers to their mac device and now tell IT they want to print from their Citrix session. Hot key; ' (Mac:)' A)' On the left side of the page, select 'Plugins.' Make sure the ones you want to use are set to 'Ask' or 'Allow.' - Go to the web page. Once the page is loading, mouse to the address bar and 'Left' click the icon.
We were receiving complaints from several users that they would lose the connection to their published applications when working on their Mac OS X devices. When working on these devices their published applications would suddenly be disconnected. The users would receive the following message:
While investigating the issue and some Googling by my colleague Patrick de Ritter we found that we where not alone. Beside the small note Dan Brinkman already wrote about this issue there is also a nice thread about the issue on the Citrix Discussions forum. To clarify this issue I decided to write an article on how to fix unexpected disconnects with Citrix Receiver for Mac OSX.
The issue the users are experiencing seemed to be caused by a new feature in OSX 10.9 called App Nap. It is a sort hibernation mode for applications and causes the above described effect for users. To prevent this from happening we took the following steps:
- Select the check box at Prevent App Nap check box to prevent the application from hibernating.
Because the Citrix Receiver only handles the connection to StoreFront, you’ll also need to set this for the Citrix Viewer (previously known as the XenApp Viewer). - Use Command + I (or right-click the app, then click Get Info) to open the Get Info window.
- Open the Applications folder and find the Citrix Receiver.
- To do this, right-click the Citrix Receiver app and select Show Package Contents. Navigate to the Helpers folder, under the Contents folder, and use Command + I (or right-click the app, then click Get Info) to open the Get Info window for Citrix Viewer.
- Again, select the check box at Prevent App Nap to prevent the application from hibernating. After the user logs on again (because of the services running in the background), the application will never hibernate again for this user. That’s right, these settings are for the logged in user only.
- Besides changing the settings through the GUI it is also possible to create a script. This script can be started by the user and needs to run in the users context and is case sensitive:
defaults write com.citrix.Receiver.nomas NSAppSleepDisabled –bool TRUE
defaults write com.citrix.XenAppViewer NSAppSleepDisabled –bool TRUE
After the settings have been changed the user won’t experience disconnected sessions, caused by a hibernating application anymore. Remember the user needs to re-login before the changed settings will be effective
Please note: We tested this against Apple OS X 10.9
- Best Practise, Citrix, Windows 7, Windows 8, Windows 8.1, Windows Server 2008R2, Windows Server 2012, Windows Server 2012R2, XenApp, XenDesktop
Mac Client Printer Mapping Fix for Citrix XenDesktop/XenApp 7.6
Hi all
If you have users that have a Apple Mac OSX device such as (iMac, Macbook, Macbook Pro) then this article might be interesting for you. I am helping many clients around the world and I often see more companies adapting Apple OSX devices. Specially SMB and Enterprises are adapting Apple Macbook products these days cause they are powerfull computers and have some of the best design and reliability. Many companies have no other option to adapt Apple OSX devices, so they attract the right talented employee, which are requesting this device if they want to work at the company, and you think this is funny then welcome to reality, Apple is back and more powerful than before. The good news is that Citrix can help with this and bring any app to work on these devices and secure the workspace with the Citrix Receiver where the user connect to a central and secure solution. The challenge comes when the user have local printers to their mac device and now tell IT they want to print from their Citrix session.
In latest release of Citrix XenDesktop, XenApp 7.6 if your users on Mac OSX devices, wants to use local printers and then connect to their remote Citrix VDI (Windows 8/8.1) or XenApp (Server 2012/2012R2) and then print, this is not going to work. Before this article got released users would only be able to get local printing working to a Windows 7 VDI or a XenApp server running Server 2008R2.
Citrix Workspace App Error
If you have users running pure Windows Computers, then you are not going to run into this issue with getting local printers to work with a Citrix environment running Windows 7/8/8.1, Server 2008R2/2012/2012R2.
In Citrix XenDesktop 7.6, default policies are set to map all client printers, so you dont have configure this policy.
Citrix Workspace On Mac
Summary if you have a Mac device and Citrix Receiver and local printers installed on your Mac, now you want to accomplish connecting to your VDI (Windows 8/8.1) XenApp (Windows Server 2012/2012R2) then you are going to fail, do below and you succeed.
Solution:
(how to get local printers to work on a Apple OSX computer with Citrix Receiver to a XenDesktop/XenApp 7.6 environment running Windows 8/8.1 or Server 2012/2012R2)
- On the desktop you want to configure, open Control Panel > View Devices and Printers.
- Select any Printer, for example Microsoft XPS Document Writer.
- Click Print server properties, as displayed in the following screen shot:
- Select Drivers tab.
- Click Add >Next.
- Choose Processor Architecture, click Next.
- Select Windows Update.
- Select Manufacturer ‘HP’ and Printers ‘HP Color LaserJet 2800 Series PS’ (if there are two versions of this driver displayed, choose the Microsoft version)
- Click Next > Finish.
- Now connect or reconnect to your Citrix XenApp session running (Server 2012/2012R2) or Citrix XenDesktop VDI session running (Windows 8/8.1) then your local printers will be mapped in Citrix session and you can print.
Have fun.
/Poppelgaard
Citrix technology professional – CTP, and Microsoft Most Valuable Professional MVP, Thomas Poppelgaard provides professional services. Write to me on my email thomas@poppelgaard.com or call on my cell +45 53540356
Source
CTX139020
Citrix Workspace App Mac Os
apple osx, citrix receiver, Citrix XenDesktop, local printer, XenApp